On the right edge of the panel you have two tabs: «Chat» to talk with your team and «Support» to write to us. The chat shows a single list with your favourites, rooms and teammates (online first, with a green dot and the screen they're on); tapping someone opens your conversation. Support is one conversation shared by your whole team with the proposal.travel team.
- 1Click the «Chat» tab on the right edge: the panel opens on the right and the content narrows (nothing is covered). The red number is your unread messages.
- 2In «People» tap a teammate to message them. You can paste screenshots (Ctrl/Cmd+V), drag files or photos, react, reply in a thread, edit or delete your messages and mention with @.
- 3Star (★) the people and rooms you use most to keep them at the top under «Favourites».
- 4«+ New room» creates a General room (the whole team, including people who join later) or a Private one (only the people you choose). From ⋯ you can rename it, add or remove people, leave or archive it.
- 5Mute a conversation for 1 h, 8 h or until you turn it back on with the bell; in ⚙ you switch message sounds and desktop notifications on or off.
- 6The «Support» tab shows a green dot when the proposal.travel team is online: we reply live. Write in your own language — we use live translation. If we're not around, your message reaches us as a ticket and we reply by email.
- 7If support asks for a screenshot, you'll see exactly what will be sent before accepting; you can also send one yourself with «Send a screenshot of my screen». Nothing is ever captured without your permission.
Tip: In support, «Share my current screen» sends us a link to the screen you're on (nothing is recorded). While you chat with support we can see which screen you're on so we can help you faster.