When you send a proposal or a notification to the client, the email goes out with your agency's NAME as the sender, from a platform address (noreply@proposal.travel) to keep SPF/DKIM/DMARC aligned and maximize deliverability. The client's reply goes to the assigned agent (or to the agency). If you set up your own SMTP, the email goes out directly from your email.
📤 Sharing & tracking
Emails sent from the platform
More in Sharing & tracking
How do I share a proposal (web and PDF)?›How do I know if the client has opened the proposal?›How do I let the client accept or book right from the proposal?›Does the client receive a legally valid confirmation document?›How do I create the traveler portal, invite the client, and what appears there?›
Still have questions? Write to us at hola@proposal.travel and we'll help.