How do I see what my automations did (and why they sometimes don't fire)?

Every automation keeps its own log: who entered, who's waiting and who exited — and the exit REASON. That way you know if something works or why it stopped.

1. 1In «Automations», each card shows a summary (how many entered, waiting, completed) and the last time it ran.
2. 2Click «Tracking» to see the list of contacts: their status (waiting, completed, exited) and, if exited, the reason: «excluded by a condition», «error running a step», «the automation was edited/paused»…
3. 3Cancel someone who's waiting or in progress if you no longer want them to continue.
4. 4No duplicates: if a contact is already inside an automation, they won't re-enter until it finishes; and moving a deal to the same stage twice won't fire it again.

Consejo: Time-based triggers («N days in a stage», «inactive N days») are checked once a day. If an email or a task fails, the contact shows as «Error» in tracking (not as completed), so you find out.